Returns & Shipping

Owen & Graham! standard ground shipping usually ships 3-7 business days. For Standard Shipping we use UPS Ground Delivery and USPS.  You will be emailed your tracking number when your order ships. We do not ship internationally at this time. accepts returns within 30 days of receipt for a refund, exchange. Shipping charges will not be refunded.  You will be responsible for any return shipping costs.  You will be responsible for shipping charges if a return is exchanged.  The following items are NOT returnable:  hair accessories and SALE items. 

Please include your order number and/or packing slip with your return.   Also, please provide your contact information: name, address, phone and/or email address. Items must be in original packaging or tags.

If you receive an item that is damaged or defective you need to notify me at